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Direct Billing

At I-Care Family Vision & Eye Care, we offer direct billing to many insurance providers when available, helping reduce paperwork and make your visit more straightforward.

Our team reviews your benefits carefully and explains what applies before your appointment, so you know what to expect.

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Making Insurance Simple and Clear

When your plan supports direct billing, we submit eligible claims electronically on your behalf. Coverage and eligibility depend on your individual provider and plan details.

If you are unsure whether your insurance supports direct billing, we encourage you to contact our office before your visit. We are happy to review your information and provide guidance.

A man and a woman are in an office with a desk in front of them. The man is smiling and looking at a paper that the woman is holding.

Insurance Providers We Work With

We work with many major insurance providers, including:

  • Alberta Blue Cross

  • Canada Life

  • Chamber of Commerce

  • Cowan Insurance Group

  • Equitable Life of Canada

  • Green Shield Canada

  • Johnston Group

  • Manulife

  • Maximum Benefit

  • Standard Life

  • Sun Life Financial

We also accept a variety of additional insurance plans. If you do not see your provider listed, please get in touch with our team to confirm coverage.

Alberta Health Coverage

For patients covered under the Alberta Health Care Insurance Plan (AHCIP), certain eye care services may be eligible depending on age and medical need.

Routine eye exams for adults between 19 and 64 are generally not covered unless a specific medical condition applies. Children, seniors, and patients requiring medically necessary eye care may qualify under Alberta Health guidelines.

If you have questions about eligibility, we are here to help clarify before your appointment.

An optometrist is examining an older woman's eyes using an ophthalmoscope in a clinic
An elderly woman with glasses is sitting in front of a woman in a white lab coat, possibly a doctor, who is holding a paper with a red circle on it and smiling, in an eye clinic with a microscope and a window in the background.

Frequently Asked Questions About Vision Insurance

How do I know what my plan covers?

Coverage varies by provider and policy. We recommend reviewing your plan details or contacting your insurer directly for confirmation.

Do I need to pay up front if direct billing is available?

In many cases, eligible portions are billed directly. Any remaining balance can be discussed with our team during your visit.

Can you check my insurance before my appointment?

Yes. Contact our office, and we will help review your coverage and explain what may apply.

Have Questions About Your Coverage?

How do I know what my plan covers?

Coverage varies by provider and policy. We recommend reviewing your plan details or contacting your insurer directly for confirmation.

Do I need to pay up front if direct billing is available?

In many cases, eligible portions are billed directly. Any remaining balance can be discussed with our team during your visit.

Can you check my insurance before my appointment?

Yes. Contact our office, and we will help review your coverage and explain what may apply.